Play Slots, Live Casino and Table Games at MegaRush Online Casino

Privacy & Cookie Policy

PRIVACY POLICY

Last updated: November 2025

ML Entertainment Casino Limited is a company registered in Malta under number C87994, with its registered office situated at Business Centre, Room1, Level 1, Suite 2, Triq L - Imdina, Zebbug, ZBG 9015, Malta.

Privacy and Cookie Policy

This policy, along with the General Terms and Conditions available on the site, lays out the basis on which any personal data we collect from you, or which you furnish to us, will be processed by us. Please read the following attentively to understand our perspectives and procedures concerning your personal data and how we shall handle it. By visiting our site, you are accepting and giving your consent to the practices elaborated in this policy.

ML Entertainment Casino Limited (MegaRush) acts as the data controller for the information we obtain about you via this website.

ML Entertainment Casino Limited (MegaRush) comprises different legal entities, the details of which are provided below. This privacy policy is issued on behalf of ML Entertainment Casino Limited (MegaRush), and consequently, when we mention "COMPANY," "we," "us," or "our" in this privacy policy, we are referring to the relevant company within the Group that is responsible for processing your data to provide the specific service in question.

Entities within ML Entertainment Casino Limited (MegaRush) that adhere to this Privacy Policy, along with a brief description of the purpose for processing your personal data:

ML Entertainment Casino Limited – the operator and licence holder.

iGamingCloud Limited – provides a platform and technical services to the operator.

We have designated a data protection officer (DPO). Should you have any queries about this privacy policy, including any requests to exercise your legal rights, kindly contact the DPO at [email protected]. The site is operated by ML Entertainment Casino Limited (MegaRush), bearing company registration number HE434293 and having its registered office at 4 Emmanouil Rodi Street, 1095, Nicosia, Cyprus.

Information We Collect About You

We will collect and process the following data about you:

Information you give us. This is information about you that you provide to us by filling in our forms on our site or by corresponding with us via phone, e-mail, or other means. It includes information you furnish when you register to use our site, subscribe to our service, make deposits, bets, or withdrawals on our site, participate in chat rooms, accept bonuses or other promotions available on our site, any due diligence documentation you share with us (including the source of wealth questionnaire and supporting documents), and when you report a problem or lodge a complaint with us. The information you provide may include your name, username, address, date of birth, country of residence and nationality, identification number, e-mail address, and phone number, financial and credit card information, personal description, proof of identification, proof of address, proof of funds, and a photograph.

Where we are legally obligated to collect personal data, or under the terms of a contract we have with you, and you fail to furnish that data when requested, we may be unable to perform the contract we have or are trying to enter into with you (for instance, to provide you with gaming or payment services). In such a scenario, we may be compelled to close your account.

Information we collect about you when visiting the site. With respect to each of your visits to or usage of our site, we will automatically collect the following information:

Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform;

Information about your visit, including the full Uniform Resource Locators (URL), games you played and duration on each game and page, and page interaction information.

Information received from cookies. Please refer to our Cookie Policy below for further details on the types of cookies in use and the manner in which Cookies may be deactivated.

In the process of rendering services to you, we also collaborate closely with third-party data processors (including, for instance, business partners, sub-contractors in technical, payment, and delivery services, as well as for the provision of marketing information where we have your necessary consent (such as CRM Tool Providers, Email Marketing Partners, SMS Providers, Direct Mail Distributors, and Outbound Call providers), advertising networks and affiliate networks, analytics providers, due diligence intelligence companies, search information providers, and credit reference agencies).

This category encompasses information we receive from our Publishers, Advertisers, and other Partners with whom we work to help us deliver ads and personalized content to you and recognise you across browsers and devices. This may include pseudonymous advertiser identifiers that some Advertisers or other third-party ad platforms opt to share with us. Data processors handle personal data in accordance with our written instructions, and their activities will be limited to those necessary to assist us in delivering the service to you.

Categories of Data Held About You

Personal data, or personally identifiable information, signifies any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). The personal data collected and processed about you can be grouped into the following categories and may comprise:

Data Category	Description
Identity Data	First name, maiden name, last name, username or a similar identifier, marital status, title, date of birth, gender, employment status, and occupation.
Contact Data	Residential address, email address, and telephone numbers.
Financial Data	Details of your salary and wealth, details of the sources of funds utilised to deposit with us, as well as bank account, payment card, or payment account particulars, including information contained within any bank statements, payslips, and similar documentation collected for KYC Purposes (Know Your Customer).
Transaction Data	Details about deposits and withdrawals, wagering, and other specifics of games you have played on our sites.
Technical Data	Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data	Information about how you utilise our website, products, and services, your username and password (encrypted), games played, login/logout times, duration of play, bonuses and promotions claimed, responsible gaming, and Anti Money Laundering (AML) classification.
Marketing and Communications Data	Your preferences regarding the receipt of marketing from us and our third parties, and your communication preferences.
Self–exclusion Data	Data pertaining to your self–exclusion and the duration of the customer’s self–exclusion.
Other Communications Data	All communications with the customer, including but not limited to email communication and chat logs (for customer service and security, etc.).

In compliance with our legal obligations, we are also required to collect Special Categories of Personal Data about you (this includes details about any political or government positions you hold, criminal convictions and offences, and details of any problem gambling behaviour or admissions).

Uses Made of the Information (Purpose)

Information you give to us. We will use this information:

To fulfil our obligations arising from the terms and conditions agreed upon between you and us and to provide you with gaming services that you request from us, to accept your deposits and process your withdrawals, to conduct fraud management processes, to address any query or complaint you may have, as well as other incidental matters related to the core services we are providing to you;

Provided you have granted consent to be contacted with marketing information, to provide you with information about our services, bonus schemes, and promotions, and information about the present or future products and promotions offered by the brand with whom you hold an account;

To provide customised advertising on the site based on your interactions with the site or your Usage Data;

If you are an existing customer, we will contact you (in line with the consent you have furnished us) by electronic means (e-mail or SMS) or by direct mail, App notifications, or by phone with information about our products or promotions. Provided you have granted consent to direct marketing, we may also contact you concerning products available on the site, bonuses, and promotions, present and future, and may also be involved in the customer support processes.

To notify you about changes to our service;

To ensure that content from our site is presented in the most effective manner for you and for your computer.

To meet obligations arising from Anti-Money Laundering (AML) Legislation and the rules and regulations thereunder, and all other laws to which we may be subject from time to time.

Information we collect about you

We will use this information:

To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes. Such information will typically be collected through the use of Cookies. For more details on Cookies, please refer to our Cookie Policy below, which also provides guidance on how Cookies may be deactivated;

To carry out fraud management and risk management activities, including assigning a risk profile or a risk status to your account;

To assess your behaviour and patterns through the site, which will be utilised to help build a detailed customer profile on you, on various subject matters.

A register of bonus abusers may be created by the company, and individuals on this list may be excluded from any future promotions or even blocked from utilising the Company's services.

We will also screen and monitor your transactions and behaviour for reasons of responsible gambling, ensuring that your interaction with us remains fun and as entertainment, and not detrimental to you. We may assign a Responsible Gambling score to your account based on the information we collect, which may occasionally be made available to you through your account. Following our assessment, you may be flagged as vulnerable to the risks of gambling addiction.

As part of our commitment to prevent money laundering and terrorist financing, we also analyse your personal data and compare it with third-party data sources, build an AML profile on you, and risk score your account based on the information you have provided to us and the information we have collected about you. We shall also maintain a register of all high-risk customers from an Anti-Money Laundering perspective.

To improve our site to ensure that content is presented in the most effective manner for you and for your computer;

To allow you to participate in interactive features of our service, when you choose to do so;

As part of our efforts to keep our site safe and secure;

To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant promotions to you;

To make suggestions and recommendations to you about our products.

We also collect, use, and share Aggregated Data, such as statistical or demographic data, for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or link Aggregated Data with your personal data so that it can directly or indirectly identify you, we shall treat the combined data as personal data, which will be used in accordance with this privacy policy.

Information we receive from other sources. We will combine this information with information you furnish to us and information we collect about you. We will use this information and combined information for the purposes detailed above (depending on the types of information we receive). Other sources include third-party service providers of age verification tools, identity or address verification services, regulators or entities that maintain central databases of problem gamblers, providers of PEP (Politically Exposed Person) and Sanction searches, and other similar providers we may contract with from time to time.

Creation of a User Account

All the information we hold about you, whether furnished by you, collected from you, or obtained from third parties, is collated into a single user profile (Player Account).

Lawful Basis for Processing of Personal Data that we create on you

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and the legal bases we rely on for doing so. We have also identified what our legitimate interests are where applicable.

Purpose/Activity

Category of data

Lawful basis for processing including basis of legitimate interest

To register you as a new customer

(a) Identity

(b) Contact

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

To provide gaming services to you

(a) Manage deposits and withdrawals.

(b) Deliver games to you

(a) Identity

(b) Contact

(d) Transaction

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Maintain a Player Account with us.

(a) Identity

(b) Contact

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to keep our records updated)

To enable you to partake in a promotion;

(a) Identity

(b) Contact

(a) Performance of a contract with you;

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

To inform you about a promotion/bonus or other offer;

(a) Identity

(b) Contact

(d) Marketing and Communications

Consent (if we contact you by means of direct marketing).

To administer and protect our business and this website from any illegitimate activities, including money laundering, fraud, collusion and similar activities.

(a) Identity

(b) Contact

(d) Special Categories of Personal Data

Necessary to comply with a legal obligation (to prevent money laundering, fraud, collusion)

To analyse and study player behaviour, communications, depositing and player patters to determine whether you display any responsible gaming problems;

(a) Identity

(b) Contact

(d) Special Categories of Personal Data

Necessary to comply with a legal obligation (to prevent money laundering, problem gambling)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

(a) Identity

(b) Contact

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation (to safeguard client funds)

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

(a) Identity

(b) Contact

(d) Marketing and Communications

(e) Technical

Necessary for our legitimate interests (to deliver relevant products to you through the site based on your past activity and preferences)

To use data analytics to improve our website, products, marketing, customer relationships and experiences

(a) Technical

(b) Usage

Necessary for our legitimate interests (to define types of customers for our products, to keep our website updated and relevant and to develop our business)

Disclosure of your information

We shall share your personal information with:

Any member of www.megarush.com which requires access to your personal information to provide the services you request. Data we receive and collect on you will be shared with our group companies, and such data may be used by them for fraud and bonus abuse prevention, AML, and Responsible Gaming Reasons in fulfilment of the Group’s legal obligations and legitimate business interests.

In the course of providing you with services, we will share data with selected third parties, under a data processing agreement with us that ensures the safeguarding of your personal information, including:

With game suppliers who deliver gaming products on our sites, who require such data to allow you to participate in a game and to determine the outcome of the game;

Where you consent to receiving direct marketing material from us, to advertisers and advertising networks that require the data to select and serve relevant adverts to you and others, including promotional e-mails and SMS', direct mail, and at times to make calls to you.

Analytics, business intelligence partners, and search engine providers that assist us in the improvement and optimisation of our site;

Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you;

Suppliers of age and identity verification tools and other suppliers that can verify know your client information;

With our banks or payment service providers or payment gateways to complete payment instructions to you;

With our lawyers, advisors, consultants whom we may engage from time to time to advise on any matter that requires them to gain access to personal information;

With any person, company, NGO, governmental body, or regulatory authority that maintains a register of problem gamblers or for any other responsible gaming purpose;

With any person, company, NGO, governmental body, or regulatory authority that maintains a register or database with the objective of preventing crime, money laundering, or terrorist and proliferation financing.

In the event that we agree to transfer or sell our business relating to this site, in which case we will disclose your personal data to the prospective buyer or their lawyers, consultants, financial advisers, and employees both during the due diligence process and as part of the transfer of the business. This includes any transfer of data required under any agreement between us and the owner and/or operator of the site upon termination of our services by the owner and/or operator of the site.

If we are under a duty to disclose or share your personal data to comply with any legal obligation which may or may not be specifically listed above, or to enforce or apply our terms and conditions and other agreements; or to protect our rights, property, or safety. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

Primarily, the data we collect from you will be stored on servers in Europe. However, the data we collect from you will be transferred to third parties as mentioned earlier in this policy, and such data will, consequently, be stored by them.

Some of the third parties with whom we share data may have their servers at a destination outside the European Economic Area ("EEA"). It will also be processed by staff or company representatives operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details, and the provision of support services. We will ensure that your data is treated securely and in accordance with this privacy policy and that the individuals we are sharing data with employ similar organisational and technical measures as us.

When personal data is transferred outside the EEA, we will endeavour to take additional steps, such as entering into EU-compliant data transfer agreements with the data importer where necessary. We will aim to transfer your data only to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

All information you provide to us is stored on our secure servers.

Any payment transactions will be encrypted using SSL technology.

Regrettably, the transmission of information via the internet is not entirely secure. Although we will exert our best efforts to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is entirely at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access.

Your rights

Under certain circumstances, you possess rights under data protection laws in relation to your personal data.

Request access to your personal data. You have the right to access information held about you. Some of the personal data held about you can be accessed by logging into your account. Additional information may be requested by contacting us at [email protected]. We shall comply with any reasonable access request. In the event that the access request entails a disproportionate amount of work, we reserve the right, in line with applicable law, to charge a fee covering the work involved.

Request correction of your personal data. This allows you to have any incomplete or inaccurate data we hold about you rectified, although we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. You have the right to ask us to delete any information we hold about you which is not relevant to the purpose for which we collect it. This enables you to ask us to delete or remove personal data where there is no valid reason for us to continue processing it.

You may also request us to delete all your personal data, in which case we request you to close your account here. There may be legal obligations that might prohibit us from deleting all or any information held about you immediately at the time of the request (such as Anti-Money Laundering legislation); however, we will process your request at the earliest opportunity whenever any applicable data retention period expires.

You have a right to object to our processing of personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your specific situation that makes you want to object to processing on this ground, as you feel it impacts your fundamental rights and freedoms.

You also have the right to object where we are processing your personal data for direct marketing purposes on the ground of legitimate interest (as opposed to consent).

You may also object to us showing you targeted ads on our site. In this case, you will not see fewer ads, but you will see ads that are less pertinent to your interests. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information, which override your rights and freedoms.

Request restriction of processing your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

(a) if you want us to establish the data’s accuracy; or

(b) you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it; or

Request transfer of your personal data (data portability request). This enables you to request your personal data. We will provide your personal data to you in a structured, commonly used, machine-readable format. Note that this right is applicable only to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Right to withdraw consent for direct marketing. You have the right at any time to change your mind concerning our ability to contact you with direct marketing. You can exercise your right to stop receiving direct marketing by accessing your account and unticking the consent boxes related to direct marketing or by contacting customer support.

You may also unsubscribe by following the unsubscribe instructions on the communication itself. Any withdrawal of consent for the processing of personal data for marketing purposes will apply for the site through which you make the request.

We will retain copies of any communications that you send to us (including copies of any emails) to maintain accurate records of the information we have received from you.

You can also exercise your rights at any time by contacting us at [email protected]. All communications with us must be through the e-mail address associated with your account. We will verify your identity prior to responding to any request.

Time Limit to Respond

We strive to respond to all legitimate requests as soon as possible. Occasionally, it may take us a few weeks if your request is particularly complex or if you have submitted several requests. In this case, we will notify you and keep you updated.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised manner, altered, or disclosed. Additionally, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data based on our instructions, and they are bound by a duty of confidentiality.

We have established procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We are required to retain all basic information about you mandated by the law of any jurisdiction or otherwise required by us for the purposes of defending any current or future legal claims for five years after you close an account with us, or any longer time period required by the law of any jurisdiction.

Please note that we may be required in certain circumstances to retain your information indefinitely (for example, under our procedures on responsible gambling and self-exclusion). We will take all necessary steps to ensure that the privacy of information is maintained for the period of retention.

You can ask us to delete your data by closing your account. In that case, we will immediately delete all information apart from that which we are required to maintain to fulfil our legal obligations as specified above.

In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see if there are any updates or changes to our privacy policy. In the event that you do not agree with any changes, we recommend that you contact customer support or otherwise close your account here.

Cookie Policy

Our website utilises cookies. Here is a list of the cookies we use:

LanguageCode

cfduid

gid

okbk

okdetect

oklv

geoip_country

hblid

olfsk

wcsid

webserver

olark

A cookie is a small file of letters and numbers that we place on your device (computer, phone, tablet). These cookies allow us to distinguish you from other users of our website, which aids us in providing you with a positive experience when you browse our website and also allows us to improve our site. Cookies can be "persistent" (remaining on your device for a set period or until deleted) or for a "session" (deleted as soon as you close your browser). The Cookies can also be "first-party" (set directly by us, i.e., the website you are visiting) or "third-party" (set by a different domain, usually for analytics or advertising services).

On-Site Advertising

From time to time, we may place on-site advertising using information you make available to us when you interact with our sites, content, or services. On-site ads, sometimes referred to as personalised or targeted ads, are displayed to you based on information collected through cookies or through interactions with the site.

You have the option to choose not to receive on-site ads from us. You will still see ads, but they will not be personalised. Please visit your Account page to modify the advertising settings.

Furthermore, as described in this Cookie Policy, you may modify the settings in most browsers to notify you when you receive a new cookie and disable cookies altogether.

Advertising on Third Party Sites

We use third parties who collect data about their apps' and sites' visitors through their own cookies, web beacons, and other technologies concerning your online activities, in an effort to understand your interests and deliver you advertisements that are tailored to your interests.

We purchase ad space on third-party sites, and our ads may appear when the third party determines that our ad is relevant to your interest according to the information they have collected.

We do not provide any personal information to advertisers or to third-party sites that display our interest-based ads; however, they may have collected certain personal information from you through the use of their site (such as articles read, types of ads clicked, etc.), or through data analytics platforms (such as Google Analytics – see Cookie Policy below for more information), and they may, therefore, customise advertising material published on their site according to your interests.

Third-party advertisers or advertising companies working on their behalf sometimes use technology to serve our advertisements. They automatically receive your IP address when this happens. They may also use cookies to measure the effectiveness of their advertisements and to personalise advertising content.

We do not have access to or control over cookies or other features that advertisers and third-party sites may use, and the information practices of these advertisers and third-party websites are not covered by our Privacy Policy. Kindly contact them directly for more information about their privacy practices.

How to Control Cookies

You can manage cookie usage through your browser settings. The help function in your preferred browser should furnish you with the correct information. Some browsers provide helpful cookie guides:

Alternatively, allaboutcookies.org provides advice on how to do this, and further information on cookies and how to manage them.

In addition, Google Analytics provides its own opt-out options.

N.B. In the case of some mobile devices, it may be necessary to consult the device’s instruction manual to manage cookies effectively.

Cookie Classification

Classification	Description Legal Basis for Use
Strictly necessary cookies	These cookies are essential to enable you to navigate the website and use its features, such as accessing secure areas of the website. Note: Blocking these cookies will prevent registration/authentication to the site and will render some content/functions unavailable. Legitimate Interest (Ensuring site security and core functionality) and Performance of a Contract.
Performance / Analytics cookies	These cookies collect information about how customers use a website, for instance, which pages customers visit most often, and if they encounter error messages from web pages. These cookies do not collect information that identifies a visitor. All information collected by these cookies is aggregated and thus anonymous. Consent
Functionality cookies	These cookies permit the website to remember choices you make, such as your username, language, or the region you are in, and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other customisable parts of web pages. They may also be used to provide services you have requested, such as watching videos or commenting on a blog. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites. Consent
Targeting/advertising cookies	These cookies record your visit, the pages you have visited, the games you have played, the financial transactions you have executed, and your general behaviour on the Website. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you view an advertisement and to help measure the effectiveness of the advertising campaign. We will use this information to make our website and the advertising displayed or received by you more pertinent to your interests. We may also share this information with third parties for this purpose who assist us in analytics. Consent

Your Right to Lodge a Complaint with the Supervisory Authority

You have the right to lodge a complaint at any time with the Information and Data Protection Commissioner (IDPC), the Maltese supervisory authority for data protection issues.

Malta Supervisory Authority Contact Details

Official Name: Office of the Information and Data Protection Commissioner

Address: Floor 2, Airways House, Triq Il-Kbira, Tas-Sliema SLM 1549, Malta

Telephone: (+356) 2328 7100

Email: [email protected]

Website: https://idpc.org.mt/

India Supervisory Authority Contact Details

Official Name: Data Protection Board of India (DPBI)

Address: Electronics Niketan, 6, CGO Complex, Lodhi Road, New Delhi 110003, India

Website: https://www.meity.gov.in/

Privacy & Cookie Policy

Privacy & Cookie Policy

PRIVACY POLICY

Privacy and Cookie Policy

Information We Collect About You

Categories of Data Held About You

Uses Made of the Information (Purpose)

Information we collect about you

Creation of a User Account

Lawful Basis for Processing of Personal Data that we create on you

Disclosure of your information

Where we store your personal data

Your rights

Time Limit to Respond

Data Security

Data Retention

Changes to our privacy policy

Cookie Policy

On-Site Advertising

Advertising on Third Party Sites

How to Control Cookies

Cookie Classification

Your Right to Lodge a Complaint with the Supervisory Authority

Malta Supervisory Authority Contact Details

India Supervisory Authority Contact Details

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